This is a non-refundable purchase. After you have made your deposit and complete your payments towards your custom gown, you will not be eligible to receive a refund. If you decide to cancel your custom order or if your event has been canceled you will not receive a refund. Please understand that this process is a custom-made order that is designed to your specific body and can not be resold to another customer.

Consultation fee includes a private consultation with you and the designer where you will receive a sketch, choose from different fabric & trim options to create your custom dress.

*Consultation fee is not included in the 50% down payment

Once you and the designer have agreed on your design, a 50% deposit is required to keep your spot and to begin creating your custom dress process. This is a non-refundable purchase. For more information please click on our no refund policy tab.


*Consultation fee is not included in the 50% down payment

Please be aware that some fabrics and trims may have to be ordered from overseas which can take up to 2-3 weeks to be received.
For our Brides the process takes about a year to 6 months up until the month before the wedding event.
For Reception and Prom clients the process takes about 2-3 months.

Yes, Amelia Symone gladly ships to those who are out of state! To learn more, please speak with owner to better understand the shipping process based on your needs.